Introducing you to a seamless call center support platform
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An all-in-one solution to deliver exceptional customer service experience
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8 Years Experienced

We have served 500+ clients with years of experience in hand

24/7 Support

Our dedicated team is available 24/7 to ensure seamless communication

Boost Profit

By streamlining operations, capturing more leads, our call center solutions drive measurable revenue growth.

About Us

Your Reliable 24/7 Call Center Solution Provider in the USA

With 8 years of proven experience, I-Venture Limited offers secure, customer-centric call center support that delivers value.

Ready to enhance your customer experience? Contact us today to discover how we can drive your business forward!

Our Services

Call Center Services

IVL has been in business for more than 8 years, spontaneously providing call center support to diverse industries. Our goal is not only to boost your sales rate but to improve your customer experience, encouraging them to come back the next time. Our business offers you with any call center support you are looking for.

Customer Support

Step out of way and make a change

  •  Feedback collection:

We contact your customer, take their valuable feedback and make changes in service accordingly. 

  • Order processing and tracking:

Our experts constantly update the status of orders so that they know the process in real-time.

  • Scalability:

Be it change in your client base or size, our call center services can cope with any modifications or changes.

Appointment Setting Service

More leads with less hassle - done for you!

  • Lead generation:

At IVL, we go way beyond our way to search for the qualified leads for your business growth.

  • Appointment scheduling:

We take notes and fix a hassle free appointment so that you can smoothly connect with your customers.

  • Follow-up and confirmation:

Our experts  constantly follow-up with your clients so you don’t get frustrated with last-minute cancellations.

Inbound Call Services

We bring clarity and care in every call

  • Customer support:

We offer 24/7 customer support, so your customers get instant responses so their every need is met on time.

  • Order processing:

simplify the order process for your customers as we provide real-time confirmation and make the process as transparent as possible.

  • Inquiry handling:

We are a reliable call center support that handles every customer inquiry with patience and professionalism.

Live Chat Support

Infinite availability every hour of the day

  • Help desk support:

We introduce you to 365/24/7 availability no matter where you are, so that you can reach us any time of the day.

  • Complaint escalation:

With us, you have access to expertise in conflict resolution, ensuring your customers feel heard every time they reach.

  • After hour support:

Getting engaged with customers whenever they knock with any queries can intangibly boost your customer satisfaction. And that’s where we stand out!

Outbound Call Service

We make every call close to your dreams

  • Lead generation:

Our experts make every interaction with your customers purposeful and bring you the best leads for your business growth.

  • Sales & Telemarketing:

We identify your targeted audience and provide them real-time insights so you can focus on the core business process.

  • Customer follow-ups:

We frequently interact with your customers so they feel valued and invested in building long-term relationships.

Virtual Assistant Services

The only tool your business needs now

  • Administrative support:

Let us take the load off your shoulders by handling complex administrative burdens and give you round-the-clock support.

  • Bookkeeping and finance:

With our call center support, you are getting up-to-date record-keeping support anytime you require.

  • Communication Management:

Make sure every communication with your customer is memorable to elevate customer experience in your business.

We Work With

Industries

All time support

Your unavailability can lose you millions of dollars! But don’t worry when you have our 24/7 after-hour call center support. Just in 3 seconds, we handle it all.

Frequent follow-up

Our real estate call center agency has years of experience in bringing back previous clients to create a lasting relationship. They ensure visiting clients get convinced by every inch of conversation.

Real-time call support

Worried on how to deal with property access or documentation? We provide inbound and outbound call center solutions to ensure you receive every concern on a real-time basis.

24/7 availability

Just as salt brings life to your food, a perfect call center solution takes you to new heights. You give final touch to your steak,  while we bring you to a 24/7 after-hour call center support.

Holistic solution

Troubled about order-taking or phone answering issues? We provide a holistic restaurant call center solution so that you find all services on a single platter.

Multiple calls

We have records of handling bulk orders and repeated phone calls. Our experts are efficient in using all their sweat to increase your average order size by at least 5% – 10%.

Efficient scribes

Our call center experts are no less than scribes. Our medical call center services enable you a stress-free appointment session between physician and patient.

Within affordability

The pay rate of scribes is at peak, especially when your hospital is in rush. But our healthcare call center company is willing to provide the solution within your budget.

Patient care coordination

Let your patient embrace empathy and care right from the day they arrive. Be it therapy or medication, our medical call center service provides it all.

24/7 Policyholder Support

A single missed call can damage your credibility. With our 24/7 after-hour call center support, every policy inquiry, claim concern, or premium question is handled within seconds.

Lead Nurturing & Retention

Our trained agents are skilled in nurturing leads and re-engaging old policyholders—turning cold data into hot opportunities. We build trust through every conversation.

Real-Time Claims Assistance

From claim filing to follow-up, our inbound and outbound support ensures your customers get real-time assistance. No delays, no confusion—just compliant, clear communication.

Round-the-Clock Call Answering

Missed calls = missed jobs. We offer 24/7 live call handling so your HVAC, plumbing, or electrical business never skips a beat—even after hours.

Appointment Booking Experts

Our agents don’t just answer calls—they schedule appointments, send confirmations, and follow up like clockwork. Your calendar stays full, and your operations stay smooth.

Real-Time Job Dispatching

Emergencies can’t wait. Our support team responds in real-time to job requests, ensuring immediate coordination between your field technicians and the client.

Always-On Client Support

Missed calls = missed jobs. We offer 24/7 live call handling so your HVAC, plumbing, or electrical business never skips a beat—even after hours.

Quote Generation & Scheduling

Our team handles quote requests and calendar coordination with precision, ensuring clients get instant responses and your team stays organized.

Real-Time Feedback Management

Client satisfaction is everything in your industry. We collect and report feedback in real time so you can address concerns, boost retention, and enhance service quality.

Why Choose Us

Benefits of Working with I-Venture Limited

Deliver Value

We just don’t communicate. We turn calls into your loyal customers

No longer queues

Our experts answer calls within 3 seconds, so none of your customer are on hold

Cut costs

Our pricing packages are easy on your wallet, so no worries about overhead costs.

Free Trial

Our clients get the chance to try our 14 days free trial inbound and outbound call center solution

Top-rated service

Our experts handle queries with care and empathy so your customer doesn’t feel unheard

No mishaps

Our professionals ensure that there is no confusion while conversing with customers, leaving them satisfied.

Frequently Asked Questions

Can your call center handle high volume calls?

Definitely! Our call center experts have records of managing high volume calls, especially during peak hours.

Are your call center service affordable?

Yes our pricing packages are budget friendly so you don’t need to break the bank.

Are there any options for free trials?

Yes, we provide you a two week free trial to make your decision making easy.

What type of businesses do you serve?

Whatever be the type of your business, we provide call center solutions catered to your needs.

How fast do you answer calls?

We ensure that none of your customers are left in queue by answering the phone calls within 3 seconds.

How to get started?

Contact us today and book a free consultation or visit at iventurebd to learn more about our offerings.

Testimonials

Get in Touch

I-Venture Limited, 339/B, A, Bir Uttam Mir Shawkat Sarak, Dhaka 1208